Contact Information

We're here to help! If you have any questions about your order, our products, shipping, returns, or anything else, our support team is happy to assist.

Customer Support

Email: hello@joinmoka.com

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)

We aim to respond to all enquiries within 24–48 business hours.

Business Information

Store Name: Moka

Company Name: Vortec LLC LTD

Need Help?

For faster assistance, please include the following when contacting us:

• Your full name
• Order number
• Email address used to place the order
• A brief description of your enquiry

Our team will get back to you as quickly as possible.

Thank you for choosing Moka!